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This page contains answers to common questions , along with some tips and tricks that we have found useful and presented here as questions.

   

Why does my Tcount receiver display illuminate but not count ?

The Tcount receiver is designed to respond only to one of four Tcount transmitters, each having a unique code, (or address). When the incoming signal from the Tcount transmitter does not match the address set in the receiver the backlight switches on as normal but the count displayed remains the same as this shows the last count received of another Tcount transmitter.

To rectify the problem the address must be changed by pressing the "address button" at switch on then waiting for the address, (Left digit) to cycle round to the correct address. The address is now changed and will remain in that state until changed again.

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Tcount reading is erratic or fails to count in one direction only.. ?

The first thing to do is to find out if the problem lies with the radio communication or with the Tcount transmitter. If the reading is erratic but always gives the correct reading then the problem lies with the radio system. If the reading is incorrect or if the count is in one direction only then the problem lies with the Tcount transmitter.

To rectify a radio problem make sure the Antenna is clean and installed in a sensible position, check the antenna cable by using a Digital Volt Meter to measure voltage and current across the  2 pole connector at the antenna end, this should be approximately 11 volts and 28 mA respectively.

For incorrect counting or counting in one direction:

Check the orientation of the Tcount transmitter which should be turned so that the magnet travels in the direction that you would view the writing on the end cap potting; i.e. from left to right or from right to left.

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What is the range of the Tcount system ... ?

Up to 200 metres in open environment.

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What is the range of the TRL-50 Sonar system ... ?

Over 1000 metres.

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What baud rate does the GPS light bar indicator require... ?

The light bar automatically sets itself to the correct baud rate at switch on.

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What load can the Tcount 20 inch block lift ... ?

The block can lift up to 5 tonne safely depending on the angle of the wire. The worst case for Safe Working Load would be lifting a vertical load with a vertical effort; this would lower the limit to 2.5 tonne. Remember the Safe Working Load applies only to the HEAD FITTING and not to the load.

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